Refunds & Returns

We value your feedback!

Please take a moment to contact us, detailing any issues or concerns you may have encountered. We'll address your queries and provide a suitable solution.

Contact Us at info@theslopeseeker.com

Please note the following terms and conditions for returns:

  • Ensure the accuracy of your prescription before ordering.

  • Our guarantee remains valid for 60 days from the delivery date.

  • A 100% refund will be issued upon receipt of the product in its original packaging.

  • Kindly note that return freight costs are the responsibility of the customer and are non-refundable.

  • Since this is a customizable product, you must provide a photo of your item/s prior to shipping so we can assess the condition.

  • Return Address: the slopeseeker, 6870 Saint-Denis, Montréal, Québec, Canada H2S 2S2

Questions? Email us at info@theslopeseeker.com, we will be happy to assist !